FAQs
What does ChaBly mean?
These are the combination of our children’s name. They are Chad and Blythe.
Why Soy Wax Candles?
Soy wax is a renewable, non-toxic and plant-based resource that's derived from soybeans, which are grown without pesticides or herbicides. Soy wax candles are biodegradable and have a lower carbon footprint than paraffin wax candles, which are made from petroleum.
Non-toxic and cleaner-burn.
We are an eco-friendly company and we care for the environment.
Why does my soy wax candle appear frosted?
Frosting or blooming that occurs when the candle's glossy top turns opaque is actually a unique and natural effect of using vegetable waxes, especially soy. The wax is trying to return back to its natural form and as a result it begins to crystallize. It doesn't affect the performance of the candle in any way and also means your wax is 100% natural.
Are your products vegan?
Our products and fragrances are considered vegan! We are happy to report that neither we nor our suppliers engage in animal testing.
Burn time for my Chably Soy Wax candles?
30+ Hours, however you should not burn your candle for more than 4 hours at a time.
What does Phthalates-free mean?
Phthalates have historically been used to dissolve raw materials in the fragrance manufacturing process. There have been claims of phthalates causing certain health problems. To eliminate any risk, Chably uses only phthalate-free fragrances.
What is a Wax Melts?
Wax melts are scented cube pieces of wax that release fragrance when heated. Wax melts don't have a wick and don't require an open flame to melt, so they are heated using an electric warmer or oil burner instead
Candle Care & Safety:
- Always use candle on a protected, heat-resistant surface,
- Container will be hot when candle is lit.
- For optimum results position away from drafts
- Burn for up to 4 hours per use.
-To reduce sooting, trim wick to 1/4"" (6.3mm) prior to each lighting.
- Keep wax pool free of wick trimmings or any foreign material.
- Never burn a candle on or near anything that can catch fire.
- Stop burning when ½” remains
- Do not keep burning while unattended
- Keep away from flammable objects
- Keep away from children and pets
- Remove any packaging before burning
- Keep the wax pool free of debris
Where are your products made?
Hand crafted in our home in Mechanicsville, Virginia.
Where to purchase your products?
Social media and online.
Returns
- Chably Products are considered Final Sale.
Shipping
-Kindly allow 1-3 days for packaging and 3-7 days for shipping of each order.
I want to place a large order for an Event, Party or Wedding, how should I contact you?
-Please contact us at chably1415@gmail.com
For inquiry, large orders or questions
-For any questions/concerns about an order, please reach out to us via email at: chably1415@gmail.com